An Adventure in Our Own Backyard!!! We can't tell you how much we love our new Gorilla play set. We were looking for a set that had a little bit of everything, then added the extra monkey bar attachment. My daughter loves it and so do her friends. We live in Texas and ordered this set from The Backyard Guys. They shipped it right to our driveway. It took us a couple weekends to put it together, but it turned out beautifully and we love the finished product. It is well constructed, with good directions and with child safety in mind. It was just the adventure we needed and our daughter will be able to enjoy it for years to come. Thank you Backyard Guys!!!
These Guys are awesome! They helped me select the right swing set at the best price and once the swing set was on site, they continued the great customer service with follow ups to ensure everything was correct and that I was completely satisfied.
I was missing a part and they had Gorilla ship the part out for me next day and provided me a manual via e-mail on how to install the part to ensure that I had everything I needed.
Service was fast, accurate and these guys are super easy to work with very professional. I'll be buying from them again.
Don't go anywhere else, they have the best price and the best service.
Thanks Guys! my kids are super happy, which makes a happy dad!
Extremely satisfied! Website was easy to use, price was competitive, shipping was quick and delivry guy was great! Product was true to the pictures, great quality! We would definitely recommend y'all to a friend!
Bought the Congo Playsystem #2. Delivery was on time and product had no damage. No missing pieces. I was able to assemble for the most part on my own with about 4 total hours of help from a neighbor. Total assembly time was 12 hours. Product is holding up very well. Would buy from The Backyard Guys again definitely!
In terms of customer service and delivery and product quality - - we have no complaints whatsoever.
One thing that must be noted - - and I'm not sure who is at fault (possibly the manufacturer) - - our Cafe Climber playset came in a number of boxes. Each piece of wood had a code number stuck to it. The problem was, that the glue to hold the code numbers on was not very strong so when we opened the boxes and removed the pieces, we noticed dozens of little stickers with code numbers laying about that had fallen off.
This made assembly difficult because there were a number of pieces where the differences in size were maybe only a 1/4 of an inch or less. To the naked eye, the boards looked to be the same length. But when lined up and screwed in to the frame, there would be one piece that didn't quite fit because, it turns out, it was the wrong size.
Again - - this very well could have been an error on the part of the manufacturer. But I felt it should be noted.
Overall, great experience with Backyard Guys themselves!
Great product. It was delivered on time and as expected. The set is very sturdy and well made. I was impressed with the detail on the instructions and how well everything went together. Would highly recommend your product over some of the junk that is out there.
The grandkids love it. I spent a lot of time looking for a quality set for a price we could afford. I didn't want something that would fall apart the first year, trust me both are in this set, yes we paid more than the other sets but I know my granddauters will still be enjoying for years. There is quality you don't see in other sets with 4x6 swing beam 4x4 corner and swing braces, not cheep 2x4s put together and called 4x4s. All cedar not pine that will rot in no time. Thanks Backyard Guys, I know times are hard for everyone, hope you can keep these sets affordable for everyone.
We've been looking at the Woodridge playset for a while. As we checked around for the best price, The Backyard Guys were the most reasonably priced and offered free shipping. I called them with a ton of questions and they were always patient and informative. When it came time to order, the process was very simple, and as promised, our new playset arrived 10 days later. We have no regrets on purchasing this playset and I would wholeheartedly recommend The Backyard Guys to anyone who is looking for quality at a great price!
The Goalsetter MVP purchased from you is tremendous. After shopping and comparing nearly every basketball system on the market, I can unequivocally say, the MVP is the finest.
Goalsetter has thought of everything. The hinge pin and installation clip used to support the pole during assembly enabled my wife and I to piece together most of the system--in about an hour. My neighbors helped push the system into place, and we bolted the pole to the base. Goalsetter even includes plastic plugs in the base to keep the threaded holes clean as the concrete is poured, so we had no issues with stripped threads. Once in place and torqued wrenched to spec, we bolted on the rim, and my children ages 8, 6, and 4 began to play. The system can be cranked down to 6 feet, so everyone had fun. The internal crank is perhaps the MVP's finest feature. My 8-year-old can position the hoop where he wants. We now play every day.
Thanks again. I would recommend the MVP and The Backyard Guys to anyone.